Reporting an Insurance Claim

To report a claim during Kinney Pike's regular business hours      (8:30 am - 4:30 pm, Monday - Friday), call our toll-free number at your local office listed below:

Hartford:  800-297-5722
Rutland:  800-296-5722
St. Johnsbury:  800-639-1010
Randolph:  800-696-0967
Poultney:  800-745-8601

To report a claim after regular business hours, choose Personal Claims Contact Information or Commercial Claims Contact Information  for 24-hour Claims Service.

Your insurance company will advise you what to do and will assign an insurance adjuster to you.  The claims professionals at Kinney Pike will follow up with you to resolve your claim promptly, and act as an advocate on your behalf with your insurance company.

For emergency smoke, water or fire claims that cannot wait for Kinney Pike's offices to open, please call any of the following contractors:

G.W. Savage:  800-684-0404  (Coverage includes all of Vermont and Western NH)

Sterling Quality Cleaners:  800-352-6802  (Coverage includes Rutland, Brattleboro and Bellows Falls regions in VT, Lebanon region and Southern New Hampshire)

ServPro:  In the Lebanon/White River Junction region, call 888-631-1120.  
     Other areas of Vermont, call 888-350-5544  
     Other areas of New Hampshire, call 888-631-1120

Claims Satisfaction Survey
We would like to hear about your claims experience.  We welcome the opportunity to provide us feedback - good or not so good - using our Claims Satisfaction Survey.  Please mail your survey (anonymous or not) to Kinney Pike Insurance, Attn:  Jen Hamel, 1011 North Main Street, White River Junction, VT 05001 or fax to 802-296-6126.  We appreciate your feedback.