Personal Lines Claims Reporting

Reporting Insurance Claims

To report personal claims during Kinney Pike’s regular business hours (8:30 am – 4:30 pm, Monday – Friday), call 800-296-5722 or your local office listed below to report a claim:

Rutland: 802-775-2311
White River Junction: 802-295-3329
Williston: 802-878-1600
Randolph: 802-728-4434
St. Johnsbury: 802-748-1010
Poultney: 802-287-9881
Swanton: 802-868-4353

To report a claim after regular business hours, see Contact Information for 24-hour Claims Service.

Your insurance company will advise you what to do and will assign an insurance adjuster to you. The claims professionals at Kinney Pike will follow up with you to resolve your claim promptly, and act as an advocate on your behalf with your insurance company.

Emergency Services

For an emergency smoke, water or fire claim that cannot wait for Kinney Pike’s offices to open, please call any of the following contractors:


ServPro: In the Upper Valley region, call 888-631-1120.

ServPro of Bennington & Rutland Counties, call 802-375-1500
ServPro of Winooski/Stowe, call 802-655-7797
ServPro of Burlington/South Burlington, call 802-865-4457
Other areas of Vermont, call 888-350-5544
Other areas of New Hampshire, call 888-631-1120

G.W. Savage: 800-684-0404

Coverage includes all of Vermont and Western New Hampshire

Dry Heat Works: 802-281-6290

Water damage and mold specialists

Sterling Quality Cleaners: 800-352-6802

Coverage includes Rutland, Brattleboro and Bellows Falls regions in VT, Lebanon region and Southern New Hampshire

PuroClean Vermont: 888-379-6940

Paul Davis Emergency Services: 603-727-4440

Coverage includes Upper Valley Region of Vermont and New Hampshire

First Choice Restoration: 802-728-6268 or 888-293-6268

In VT, coverage includes counties of Addison, Orange, Rutland, Washington and Windsor
In NH, coverage includes counties of Grafton and Sullivan

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